"Hello Everyone!!
I intend to start a workshop which could enable Call center frontline agents to correctly Spell/pronounce/appropriatly use(on calls) their customers names in order to get effective customer service.
I was…"
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How To Help Call center Executives in Learning American Common Names
Started Aug 10, 2011 0 Replies 0 Favorites
Hello Everyone!! I intend to start a workshop which could enable Call center frontline agents to correctly Spell/pronounce/appropriatly use(on calls) their customers names in order to get effective…Continue
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Ankit Gulati posted a discussionHow To Help Call center Executives to Learn American Common Names
Hello Everyone!! I intend to start a workshop which could enable Call center frontline agents to correctly Spell/pronounce/appropriatly use(on calls) their customers names in order to get effective customer service. I was hoping to get some ideas, roleplays, jolts, Games, etc. which could make this workshop interactive and with robust Learning. I look forward to your ideas. Thanks and Regards..AnkitSee More
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